At 55wmb we take your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we protect it, and the rights you hold as a data subject under Philippine law.
Six core commitments that define how 55wmb handles your personal data — before you read the full legal text.
55wmb only collects personal data that is strictly necessary for the specific purpose it is needed — account registration, payment processing, identity verification, or regulatory compliance. We do not collect data on the off-chance it might be useful later.
55wmb does not sell, rent, or broker your personal data to third-party marketers. Information shared with partners is limited to what is operationally required — such as payment processors needing your GCash or bank details to process a transaction.
All 55wmb data processing activities comply with Republic Act No. 10173 — the Data Privacy Act of 2012 — and its Implementing Rules and Regulations. Your rights as a data subject under Philippine law are fully recognized and enforceable at 55wmb.
Personal data transmitted to and from 55wmb is protected by 256-bit SSL/TLS encryption. Stored data — including identity documents uploaded for KYC — is encrypted at rest using industry-standard AES-256 encryption in access-controlled environments.
Under the Philippine Data Privacy Act, you have the right to access, correct, delete, and restrict processing of your personal data. At 55wmb, these are not theoretical rights — they can be exercised by contacting our Data Protection Officer directly through the process outlined in this policy.
55wmb retains personal data only for as long as necessary for the purpose it was collected, or as required by Philippine gaming, AML, and tax regulations. Retention schedules are defined per data category and are documented in our internal data register maintained by our Data Protection Officer.
This Privacy Policy is issued by 55wmb, the operator of the online gaming and sports betting platform accessible at 55wmb.org. 55wmb is licensed by the Philippine Amusement and Gaming Corporation (PAGCOR) to provide online gaming services to players in the Philippines.
This policy applies to all personal data collected by 55wmb in connection with the use of the Platform, including data collected during account registration, identity verification, payment processing, gameplay, customer support interactions, and marketing communications. It applies to all players, whether accessing 55wmb from Metro Manila, Cebu, Davao, or any other location in the Philippines.
55wmb acts as the Personal Information Controller within the meaning of Republic Act No. 10173 (the Data Privacy Act of 2012) with respect to personal data collected through the Platform. Where 55wmb shares data with third-party service providers for defined processing purposes, those providers are engaged as Personal Information Processors under data processing agreements that bind them to equivalent data protection standards.
This policy should be read alongside the 55wmb Terms & Conditions and the Responsible Gaming Policy. Together, these documents constitute the full regulatory disclosure framework for the 55wmb platform.
55wmb collects the following categories of personal data, depending on how you interact with the Platform:
55wmb does not collect sensitive personal information such as religious affiliation, political beliefs, health data, or biometric data beyond the liveness-check selfie used for KYC identity verification.
55wmb processes personal data only for purposes that are clearly defined, legitimate, and proportionate to the data collected. The following table summarizes our processing purposes and the categories of data involved:
| Processing Purpose | Data Categories Used |
|---|---|
| Account creation and management | Registration data, contact data |
| Age verification (21+ requirement) | Date of birth, KYC documents |
| Identity verification (KYC/AML) | KYC documents, selfie, address |
| Processing deposits and withdrawals | Financial data, identity data |
| Fraud prevention and detection | Technical data, transaction data, identity data |
| Regulatory reporting to PAGCOR | Identity data, transaction data, gaming activity |
| Responsible gaming monitoring | Gaming activity, responsible gaming settings |
| Customer support | Communications data, account data |
| Marketing communications (where consented) | Contact data, gaming activity (for personalization) |
| Platform security and authentication | Technical data, login history |
55wmb does not use automated decision-making or profiling that produces legal or significantly adverse effects on players without human review of the outcome.
Under the Philippine Data Privacy Act of 2012, 55wmb processes personal data on the following lawful bases:
Where processing is based on consent, withdrawal of that consent does not affect the lawfulness of processing carried out before the withdrawal, and it does not affect processing carried out on any other lawful basis.
55wmb does not sell personal data. We share personal data with third parties only in the following circumstances, and only to the extent necessary for the defined purpose:
GCash (GXI / Mynt), Maya (PayMaya Philippines), BPI, BDO, UnionBank, and other payment partners receive transaction-specific data necessary to process deposits and withdrawals. These processors are subject to their own data privacy obligations under Philippine law and their respective privacy policies.
Licensed game providers — including Evolution Gaming, Pragmatic Play, JILI, PG Soft, and others — receive an anonymized player identifier and session token necessary to authenticate game sessions. 55wmb does not transmit full identity data to game providers unless required for a specific fraud investigation.
PAGCOR and other Philippine government authorities (including the Anti-Money Laundering Council where applicable) may receive player data in response to lawful regulatory requests, compliance audits, or suspicious transaction reports. 55wmb will notify affected players of regulatory data disclosures where permitted by law to do so.
Where 55wmb uses a third-party identity verification platform to process KYC documents, that provider receives identity documents and selfie images solely for the purpose of verifying identity. Such providers are bound by data processing agreements that prohibit use of the data for any purpose beyond the verification service.
55wmb may share limited personal data with legal counsel, security consultants, or fraud investigation specialists where necessary to protect the legal rights of 55wmb or its players, subject to confidentiality obligations.
55wmb uses cookies and similar tracking technologies on the Platform. The following categories of cookies are in use:
You may manage cookie preferences through your browser settings. Disabling all cookies will impair the functionality of the 55wmb platform, including the ability to remain logged in during a session. 55wmb does not use third-party advertising networks that place cookies for cross-site tracking purposes.
55wmb implements technical and organisational measures appropriate to the sensitivity of the data processed and the risks posed to data subjects. Key security measures include:
No security system is impenetrable. If you believe your 55wmb account has been compromised, contact us immediately at [email protected]. Change your password and enable two-factor authentication without delay.
55wmb retains personal data for the periods set out below, or such longer period as is required by applicable Philippine law or PAGCOR regulatory direction:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | PAGCOR licensing requirement |
| KYC / identity documents | 5 years from account closure or last transaction | Philippine AML Act (RA 9160 as amended) |
| Financial transaction records | 5 years from transaction date | AML obligations; tax compliance |
| Gaming activity logs | 2 years from date of activity | PAGCOR audit requirements |
| Customer support communications | 2 years from date of communication | Legitimate interests (dispute resolution) |
| Marketing consent records | Duration of consent + 3 years | Legal obligation (proof of consent) |
| Technical / log data | 12 months from collection | Security monitoring |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be linked to any identifiable individual. Anonymized data may be retained for aggregate statistical analysis indefinitely.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 55wmb. These rights are directly exercisable by contacting our Data Protection Officer:
Request a copy of the personal data 55wmb holds about you and information about how it is processed. We will respond within 15 business days of a verified request.
Request correction of inaccurate or incomplete personal data. For identity data, a valid supporting document may be required to process the correction.
Request deletion of your personal data where it is no longer necessary for the purpose collected. Note: data subject to legal retention obligations cannot be deleted before the retention period expires.
Object to processing of your personal data for direct marketing purposes at any time, or to processing based on legitimate interests where you believe your rights override that basis.
Request a machine-readable copy of personal data you have provided to 55wmb. Available for account data and transaction history provided directly by you.
Where processing is based on your consent — such as marketing communications — you may withdraw that consent at any time via account settings or by contacting support.
To exercise any of the above rights, email [email protected] with the subject line "Data Subject Rights Request." Identity verification will be required before processing your request. If you believe your rights have not been observed, you may lodge a complaint with the National Privacy Commission of the Philippines.
55wmb does not knowingly collect personal data from persons under 21 years of age. Per PAGCOR regulations, the minimum age to participate in any real-money gaming activity on the Platform is 21 years. Date of birth is collected at registration specifically to enforce this requirement.
If 55wmb discovers that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, the data will be permanently deleted (except where retention is required by law for AML investigation purposes), and deposited funds will be returned through the registered payment method following identity verification.
Parents and guardians of persons under 21 who believe their dependent has registered with 55wmb are encouraged to contact us immediately at [email protected]. 55wmb will cooperate fully with any parental inquiry and will prioritize the deletion of any underage account identified through this process.
Some of 55wmb's service providers — including game content providers and cloud infrastructure partners — may be located outside the Philippines. Where personal data is transferred internationally, 55wmb ensures that the transfer is protected by:
55wmb will not transfer personal data to international recipients who cannot demonstrate an adequate level of data protection as assessed against the Philippine Data Privacy Act standards. Players may request information about international transfer safeguards applicable to their data by contacting the Data Protection Officer.
55wmb may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR regulatory requirements, or National Privacy Commission guidance. All updates will be published on this page with a revised effective date and version number.
Where an update materially affects player rights or the way in which 55wmb processes personal data, 55wmb will notify registered players by email to their registered address at least 14 days before the updated policy takes effect. Continued use of the 55wmb Platform after the effective date of an updated policy constitutes acceptance of the revised terms.
Players who do not accept material changes to this Privacy Policy may close their account in accordance with the account termination procedure in the 55wmb Terms & Conditions. Data subject rights in respect of data collected under any prior version of this policy remain fully enforceable.
55wmb has appointed a Data Protection Officer (DPO) as required by the Philippine Data Privacy Act. The DPO is responsible for overseeing 55wmb's compliance with data privacy obligations, handling data subject rights requests, and acting as the primary point of contact for the National Privacy Commission.
Data Protection Officer — 55wmb
[email protected] (subject line: "DPO / Privacy Inquiry")
Response within 5 business days for privacy-specific inquiries. General account queries are handled by the support team.
For complaints about 55wmb's data processing that are not resolved through the DPO process, players may contact the National Privacy Commission of the Philippines through the NPC's official complaint channels. The NPC has supervisory authority over all personal information controllers operating in the Philippines under Republic Act No. 10173.
Policy Version: 2.4 | Effective: 1 January 2026 | Legal Framework: Republic Act No. 10173 (Data Privacy Act of 2012) | Regulator: PAGCOR / National Privacy Commission
Knowing how your data is handled is part of choosing the right platform. At 55wmb, PAGCOR licensing, Philippine Data Privacy Act compliance, and transparent operations aren't add-ons — they're the foundation. Join Filipino players from Manila to Mindanao who trust 55wmb for their online gaming.